Frequently Asked Questions

1. Is the Certification and the use of the platform free of charge?

The Certification and the use of the platform are completely free of charge, and will always remain as such.

2. Can I have an extension on the submission of my next assignment?

We understand that it can be hard to stick to the certification schedule. You may request one deadline extension during the process by filling out this form.

In case of exceptional circumstances, you may also send us another email explaining your situation.

3. Can I send the assignments before the deadline?

Feel free to send the assignments before the scheduled deadlines.


However, please note that we review the impact analyses by order of arrival and due to a fast increase in new submissions lately, please note that the reviewing process can take up to two weeks.

4. I would like to change my webinar’s date, how can I do it?

Whilst you cannot change the date of your original registration, you can simply sign up for another webinar session, just register via this link.

5. Why did I not receive the follow-up emails after the webinar?

It is possible that these emails ended up in your spam or marketing inbox. We would recommend first checking there, and then getting back to us if you still cannot find our email.

(Please note that we send the full copy of the slides and replay link 24 hours after your webinar, feel free to start the assignments as soon as you like, you can find the links below too!)

6. Can I use a different email address on the platform for the assignments than the one used for the webinar?

Yes, feel free to do so, just rememeber your deadline reminders will go to the email address used for the webinar registration.

7. Where can I find the slides and/or the replay video?

Here are the slides, and here is the replay video.

8. Where can I find the priority list of companies I have to write about to get certified or rewarded?

Here is the company priority list. We recommend verifying this list on a regular basis when you are submitting analyses to make sure you are focusing on the right companies.

9. How can I keep track of how many ratings I have done?

In order to see how many ratings you have done, you need to 1. Go on “My Profile” and 2. Click on “More” below your name. For your information, the total number of ratings must be divided by 2 when assessing your progress on the assignment as it includes both scale and value ratings.

We are currently working on a personalised dashboard for you where you can see all of your activity. Stay tuned for further updates!

10. When will my analyses be reviewed?

We review the impact analyses by order of arrival and due to a fast increase in new submissions lately, please note that the reviewing process can take up to two weeks.This is because we attach a lot of importance to giving you personalized feedback and ensuring high-quality content on the platform.

Thanks for your understanding, we are currently working on ramping up our reviewing capacity.

11. I have finished my assignment, what should I do?

We currently send general follow-up emails after a deadline is reached during the certification process. However, if you are done beforehand you can definitely move on to the next assignment.

For a recap of what each assignment entails, please refer to pages 38-39 of the slides.

12. When will I receive my certificate ?

As explained during the webinar, you will receive a certificate once you successfully pass the four assignments required to become a Certified Impact Analyst.

13. Can I receive a certificate for attending the webinar ?

We do not provide any attendance certificate. You will receive a certificate only once you successfully pass the four assignments required to become a Certified Impact Analyst.

14. I have successfully passed the assignments but have not received the certificate yet, what should I do?

Please send an email at contact@impaakt.com explaining the issue.

15. Once I am a Certified Impact Analyst, may I include a suffix in my name?

Yes, only after receiving the diploma from the Impaakt team you might use the suffix CIA after your name. (example: Albert Einstein, CIA)

16. How do I get paid?

To be eligible for payment, you must first become a Certified Impact Analyst. Then you will receive €30 per published analysis on the priority coverage companies, click here for more information on how this process works.

17. How can I report sensitive content on the platform?

If you spot any sensitive, abusive, defamatory, and/or insulting content on the platform please report it directly to the team at contact@impaakt.com, by sending the specific link and explaining clearly the issue. Together, we will maintain the high-quality standards of the platform. A report feature will be added soon on the platform, stay posted!

18. How can I report a bug on the platform?

Please send us an email at contact@impaakt.com describing the bug and the steps you undertook that lead you to the issue. Our IT team will be happy to assist you in resolving the issue and improving the platform.

19. How can I provide some feedback or suggestions to the team?

We are always happy to get feedback from our members it helps us improve! For this, we would invite you to fill out our feedback form.