Frequently Asked Questions

The Impaakt Team

8 min Read Time | June 9th 2022

We've compiled a list of some of the most frequently asked questions our team receives regarding the Certified Impact Rater training and use of the platform.

Hopefully, you can find your answer here, but if not get in touch at

1. Is the Impact Rater Certification and the use of the platform free of charge?

The Certification and the use of the platform are completely free of charge. 

2. I would like to change my Impact Rater webinar’s date, how can I do it?

Rather than registering for a new date, simply view the webinar replay. That way, you can watch it in your own time:

7. Where can I find the slides used during the Impact Rater webinar?

5. Why did I not receive the follow-up emails after the Impact Rater webinar?

It is possible that these emails ended up in your spam or marketing inbox. We would recommend first checking there, and then getting back to us if you still cannot find our email.

(Please note that we send the full copy of the slides and replay link 24 hours after your webinar, feel free to start the assignment as soon as you like, you can find the links above too).

6. Can I use a different email address on the platform for the assignments than the one used for the webinar?

Yes, just remember your deadline reminders will go to the email address used for the webinar registration.

3. Can I finish the rating assignment before the deadline?

Feel free to start and complete the 30 ratings before the scheduled 10-days deadlines. However, please note that certificates are sent every Friday.

2. Can I have an extension on the submission of my ratings?

Until further notice, you do not need to ask for an extension and may just forward in the process when you are able to.

8. How can I keep track of how many ratings I have done?

In order to see how many ratings you have done, simply go on your profile and look below your username.

9. When will I receive my Impact Rater Certificate?

As explained during the webinar, you will receive a certificate once you successfully pass the assignments (rating at least 30 analyses) required to become a Certified Impact Rater.

Note that we certify all users on Friday on a weekly basis, if they have made the ratings required.

10. Can I receive an Impact Rater certificate for attending the webinar ?

We do not provide any attendance certificates. You will receive a certificate only once you successfully pass the assignment required to become a Certified Impact Rater.

11. I have successfully passed the assignment but have not received the Impact Rater certificate yet, what should I do?

Please send an email at explaining the issue. It may take a few days for you to receive your certificate (we only certify qualifying Raters every Friday).

12. Once I am a Certified Impact Rater, may I include a suffix in my name?

Yes, only after receiving the diploma from the Impaakt team you might use the suffix CIR or Freelance Impact Rater after your name. (example: Albert Einstein, CIR/Freelance Impact Rater)

13. Are you still offering the Impact Analyst Certification program?

After successfully running this training program for almost 3 years, we have suspended the Analyst Certification due to a large number of writers now in our community. You can register to get notified by us via email when the Certified Impact Analyst Training is back running here.

We also recommend you join our Certified Impact Rater training here, which is currently active, to learn how to assess the impact of companies.

14. How can I report sensitive content or errors on the platform?

If you spot any sensitive, defamatory, and/or insulting content or any errors in published analyses please report by using the report feature (located at the bottom of analyses) and using the drop-down menu or explaining clearly the issue. Together, we will maintain the high-quality standards of the platform.

15. How can I report a bug on the platform?

Please send us an email at describing the bug and the steps you undertook that led you to the issue. Our IT team will be happy to assist you in resolving the issue and improving the platform.

16. How can I provide some feedback or suggestions to the team?

We are always happy to get feedback from our members it helps us improve! For this, we would invite you to fill out our feedback form or send us an email at


Based on the article you've just read, here are some more we think you'd be interested in.

7 Min read

Community Guidelines

Discover what our Community Guidelines are here at Impaakt.

7 Min read

Step 3: Learn how to Rate Impact

Learn how to rate the environmental and social impact of companies.

52 Min read

Our Frameworks

Find out more about the frameworks we use at Impaakt.

World Green Background Sustainability small

Let’s take action together

With the right investment companies having a positive impact on the planet are able to flourish. Our community forms part of that mission by measuring their impact.

Join Us