Terms and Conditions

Read our full terms below.

1. Welcome to Impaakt

1.1. Acceptance

By accessing the Platform and using the services available on the Platform (encompassing both www.impaakt.com & app.impaakt.com), including but not limited to consulting, reading, reviewing, uploading or downloading or otherwise accessing articles, facts, analysis, contributions, information, data or any other content available on the Platform (the “Services”), you agree to be bound by these Conditions. Any use of the Platform by any employee, agent or representative of a legal entity, on behalf of the legal entity is deemed as acceptance to these Conditions by such legal entity.

1.2. Modifications

These Conditions may be amended from time to time, in which case you will be notified by any appropriate means (including via email or the Platform, e.g. banners, pop-ups or other notification mechanisms). We will always inform you and seek your consent again every time we amend these Conditions.

In case the Conditions are modified, the new version is automatically submitted for your approval before you access our Platform again. Please always read the new Conditions carefully and don't accept them should you not feel comfortable with any item. By continuing access or use of the Platform after any amendment of the Conditions, you agree to be bound by any such amendment.

2. Our Platform and Services

We offer an online collaborative Platform that enables members to produce, read and rate impact analysis (”Analysis”) in order to measure the social and environmental impact of businesses, organizations and other legal entities.

The use of our Platform and the provision of our Services is subject to compliance with these Conditions, as well as with any instruction communicated by Impaakt by any useful means.

2.1. Non-Commercial and Commercial Use

2.1.1. Non-Commercial Use

Subject to these Conditions, the Platform can be accessed freely by any person or entity using its Content for strictly non-commercial uses or purposes, namely in situations where the utilisation of the Platform Content and Data does not serve, directly of indirectly for the realization of profit (“Non-Commercial Use”). Such Non-Commercial Use cases are exclusively limited to the following:

  1. Personal consultations or contributions
  2. Sharing of any Data available on the Platform with friends and family without any direct or indirect profit purposes
  3. Academic research or any research conducted and published without any direct or indirect profit purposes
  4. Educational activities without any direct or indirect profit purposes

In addition, the Non-Commercial Use of the Platform is subject to the following conditions:

  • The use of the Platform and/or its Content and/or Data does not serve, whether directly or indirectly, for commercial, financial, marketing, or other profit-making purposes.
  • When sharing information or Content, a direct link must be provided to the Impaakt Platform page where this information or Content can be accessed.
  • In the case of academic research, proper quoting and referring to www.impaakt.com is required, and a .pdf copy or .pdf version of the communication, publication, contribution or article must be provided to contact@impaakt.com within 3 months from the date of publication, distribution or broadcast, for permanent record.

    Impaakt reserves the right to request additional information and deny, limit or suspend the right to use the Platform Content and Data at its sole discretion.

2.1.2. Commercial Use

Any commercial use of the Platform is subject to the subscription to one of Impaakt’s Business Services. Please send an email to clients@impaakt.com for further information.

All uses that do not comply with the Non-Commercial conditions and that are not included in the Non-Commercial Use list above are deemed to constitute cases of commercial use. Cases of commercial use include notably but not exclusively:

  • Any utilisation of the Platform Content and Data directly or indirectly for the realization of profit or any other commercial, financial or marketing purpose.
  • Any use of the Platform Content and Data for the design, development or delivery of any commercial product or service.
  • Any use of the Platform Content and Data to generate advertising revenue or for any other promotional purpose.
  • The Platform Content and Data are sold and/or resold.

2.2. Eligibility

By using the Platform or the Services, you confirm and warrant that you are at least 18 years of age and, if you are using the Platform or the Services on behalf of a legal entity, that you are duly authorised to do so.

2.3. Access to our Platform

While a large part of our Content is available without registration, some of our Services are only accessible upon prior registration and identification, as further indicated by Impaakt on the Platform. In this context, you may be asked to provide personal information, in particular identification information (name, address, email address, etc.). By submitting the requested information, you represent and warrant that any information provided to Impaakt is true and correct. More specifically, you undertake to:

  1. provide true, up to date, precise accurate and complete information (the "Registration Data");
  2. maintain the security of your username and password which secure your access to the Platform and identify you at each connection;
  3. maintain and promptly update the Registration Data, and any other information you provide to us, to keep it accurate, current and complete;
  4. be fully responsible for all use of your account and for any actions that take place using your account.

To protect your Impaakt account, make sure you always keep your password and credentials confidential. Do not communicate them to third parties.

2.4. Security and Internet

2.4.1. Credentials and Security

You are responsible for the quality and confidentiality of your account or identification credentials, passwords, Registration Data and for the use that is made of your account, including any third party's use irrespective of whether you authorized such use or not.

You must immediately notify us by means of the contact information set out in Section 11 of any unauthorized access or use of your account or identification credentials or any other breach of security. Impaakt shall not be held liable for any loss or any damage resulting from non-compliance with these Conditions.

2.4.2. Access and Internet

You are responsible for procuring at your expense the equipment and software (computer, software, telecommunication means, etc.) required to access the Platform, and for the payment of any costs incurred through their use.

The use of the Internet involves risks, in particular that the data transmitted may be intercepted, altered or deleted. By using the Platform, you accept these risks and we disclaim all liability in this respect.

2.5. Amendments, Suspension and Termination

We reserve the right, at any time, without having to provide any justification therefore, to modify or temporarily or permanently stop, or remove the Platform, any Content and/or any Service, with or without notice, without incurring any liability.

We may, at our sole discretion, with or without notice and for any reason, temporarily or permanently restrict, suspend, cancel, terminate and delete your account, any information relating therewith, and/or your access and/or use to all or part of the Platform and/or Services.

2.6. Intellectual Property Rights

Our Platform is protected to the maximum extent permitted by copyright laws and international treaties. All postings, messages, text, images, information, data, articles, contributions or other materials (the "Content") posted or published on, uploaded to, transmitted through, or linked from (hereinafter, "post" or "posted") the Platform are protected by copyright as a collective work and/or compilation, pursuant to copyrights laws, and international conventions. Any reproduction, modification, creation of derivative works from or redistribution of the Platform or the collective work, and/or copying or reproducing the Content or any portion thereof to any other server or location for non-personal use is prohibited without the express written consent of Impaakt.

As regards all users and Members of the Platform and the Services, Impaakt is and remains the owner of all intellectual property rights on the Platform and on the Services provided by Impaakt via the Platform. The provision of the Platform or the Services by Impaakt shall not result in any assignment of intellectual property rights, nor in the granting of any right of use other than the license granted in accordance with this Section 2.6.

2.6.1. License to use

Subject to these Conditions and within the limits specified herein, we grant you a revocable, non-transferable, non-assignable and non-exclusive license to access and use the Platform, as well as the Services on all devices that you own or control, for your personal use, and for the unique purpose of benefiting from our Platform in accordance with these Conditions.

This provision shall govern any Content, support or Service accessible from - or purchased within – our Platform, as well as upgrades provided by Impaakt that replace or supplement our Platform, unless such upgrade is accompanied by a specific license.

2.6.2. Restrictions of use

It is strictly forbidden:

  1. to use and/or access the Platform for purposes other than those provided for in these Conditions;
  2. to reproduce, copy, modify, adapt, alter the Platform and/or the Services, or the Content in any other ways than these provided for in Section 3.2.2 of these Conditions;
  3. create derivative works from the Platform and/or the Services, and from the Content in any other ways than these provided for in Section 3.2.2 of these Conditions;
  4. access or attempt to access the source code of the Platform, using decompilation techniques reverse engineering or any other means;
  5. make parts of the Platform, Services or Content to which access is restricted available to third parties.

By using the Platform, you undertake to comply with all applicable laws, not to use the Platform for unlawful purposes, not to include incomplete, false or inaccurate information, not to include any viruses, Trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, intercept or counter any system, data or personal information.

Impaakt graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, trademarks or trade dress of Impaakt. Impaakt's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, in any other way than as required by Section 2.1, without the prior written permission of Impaakt.

3. Platform Content

3.1. Links to Other Websites

Our Platform might contain links which would take you outside of our networks and systems, especially towards partners’ websites. We accept no responsibility concerning the content, the accuracy or the functioning of these third-party websites.
We cannot be held liable for the content of the websites towards which a link is proposed. The inclusion of a link to other websites does not imply our approval. We recommend you to carefully review the privacy and personal data protection policies as well as the general terms and conditions of each website you visit and of each online service you use.

3.2. Your Content in our Platform

3.2.1. Your Contributions and other Content

Our Platform allows you to submit Analyses, articles, publication, contributions and other data or content for publication on our Platform (“Contributions”), which our other Members can read, consult, download, store, publish, use or share. We take the quality of all Contributions published on our Platform very seriously and we expect our Members to publish fact-based, properly sourced, objective, unbiased and balanced Contributions.

The conditions and requirements for publication are set out in Section 5 of these Conditions. Only Contributions that comply with Section 5 of these Conditions and our Publication Requirements are eligible for publication and may be eligible for a reward under the conditions set out in Section 6.


Under no circumstances should you publish, submit, post, share or otherwise distribute Contributions, data or Content on the Platform without the permission to do so. By uploading, submitting, publishing, posting, sharing or otherwise providing to Impaakt or the Platform any Contribution, Content or data, you confirm and warrant that you are duly authorised to do so, that you are its author and that you may validly grant and dispose of the rights covered by Section 3.2.2, in particular the licenses to Impaakt and its affiliates, as well as its Members.

You represent that the Contributions, any related material and any other Content you submit will not infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

3.2.2. Your Intellectual Property Rights


Unless otherwise provided for by Impaakt, Impaakt does not assert any ownership over your Contributions; rather, subject to the rights granted to us in these Conditions, you retain full ownership of all of your Contributions, materials and Content, and any intellectual property rights or other proprietary rights associated with your Contributions, materials and Content. In other words, what belongs to you remains yours.


By posting, sharing or otherwise submitting a Contribution on the Platform, you grant Impaakt and its affiliates a perpetual, worldwide, irrevocable, non-exclusive, free of charge, sublicensable and transferable license to use, store, reproduce, transfer, adapt, modify, prepare derivative works, translate, communicate to the public, publish, publicly perform and/or display, and distribute your Contribution as well as any related material and any other Content submitted by you in connection herewith, in relation with the provision, promotion and/or development of our Services and Platform and, more generally, the conduct of our business. Any intellectual property rights generated through the use by Impaakt of the Contribution, any related material or any other Content submitted by you in connection herewith, shall be the sole property of Impaakt.

Furthermore, by sharing Contributions via our Platform, you also grant to any Member of our Platform a non-exclusive license to access, use, share, download and store such Contributions.

You also undertake to do any other action or sign any document as may be reasonably necessary to comply with, safeguard or enforce the license granted above.

You are solely responsible at your sole cost and expense for creating backup copies and restoring any Contribution, related material data or Content you post, submit, publish or store on the Platform or otherwise provide to Impaakt.

3.3. Your undertakings

We use our best efforts to provide you with a positive and interesting experience while using our Platform. In such a perspective, we reserve the right, at our own discretion, without prior notice and without stating the reasons, to forbid (in particular by deleting the Content posted by a Member or by limiting/forbidding his/her access to our Platform) any act that might turn out to be, in our opinion, notably inappropriate, contrary to the respect due among the Parties, the Conditions, any applicable law and/or the morality.

In particular, you undertake that you will not:

  1. publish or disclose information of a third party, without his/her/its prior approval (such as posting or otherwise making publicly available on the Platform any private information of any third party, including addresses, phone numbers, email addresses, and credit card numbers);
  2. reproduce parts of Contents already written by a third party without properly quoting the author and indicating the source of information, or without getting the author’s prior approval to reuse his/her/its Content
  3. post or otherwise make available any information that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) ;
  4. publish or transmit through our Platform any unsolicited mailings or commercial proposals;
  5. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity (such as using another person's username, password, name, voice or photograph);
  6. publish any Content which might be, in our opinion, disturbing, defamatory, racist, obscene, violent, threatening, abusive, inflammatory, harassing, vulgar, fraudulent, invasive of privacy or publicity rights, hateful, or otherwise unlawful, immoral, inappropriate or objectionable;
  7. publish any content that may be harmful to our security system or the one of third parties, such as computer viruses, Trojans or any malicious computer software;
  8. use the Platform in any other way that may be harmful or unlawful.

You also warrant that the submission of a Contribution or any kind of material or Content on the Platform does not put you in breach of any agreement you may be bound by, in particular but not limited to, any breach of any employment contract, consultancy contract or confidentiality contract with any third party.

4. Privacy and Personal Data Protection Policy

Impaakt takes the protection of your Personal Data very seriously and of paramount importance. We want each visitor of our Platform to be in control of his/her Personal Data. This section provides information on how we collect, store, process, use and protect your Personal Data.

By "Personal Data" we mean any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We do not intentionally or knowingly collect or solicit Personal Data from children under the relevant age of consent under the laws of their respective jurisdictions or knowingly allow such persons to register for the Platform. The Platform is not directed at children under the relevant age of consent under the laws of their respective jurisdictions. If you believe that we might have Personal Data from or about a child under the relevant age of consent, please contact us at any time by sending an email to contact@impaakt.com.

Please read carefully this section dedicated to our Privacy Policy. When you use or access, or interfere with, the Platform, and you provide us with your Personal Data, we collect, store, process and use your Personal Data according to the applicable law, in particular with the EU General Data Protection Regulation ("GDPR") (specifically but not limited to Article 6(1)(b) to (f) and Article 28) as well as the Laws of Switzerland (together the "Applicable Law"), where Impaakt is incorporated, and in accordance with the practices explained in this Privacy Policy. Please do not access or use or interfere with the Platform, or do not provide us with any of your Personal Data, should you not fully consent to this Privacy Policy.

In case of disagreement, if you withdraw your consent or if you choose not to provide us with some of the required Personal Data, we may be totally or partially unable to provide you access to our Platform.

4.1. Which data do we collect and for what purpose?

We collect Personal Data in two ways and for the following purposes:

4.1.1. Information that you freely choose to share with us

In order to use some features of our Platform, you may need to provide us with some Personal Data, such as your first name, last name, email address, pseudo and password. The Members may also be required to provide us with Personal Data relating to themselves, such as their phone number, postal address and/or payment information, including bank account, credit or debit card number.

As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the services you signed up for. Under no circumstances will this information be sold to external parties.

You may deactivate your Impaakt account and/or unsubscribe from receiving content or offers from us at any time by sending an email to contact@impaakt.com. Following termination of your account, we may retain your Personal Data (in part or in whole) in order to meet any regulatory and reporting requirements for the timeframes stipulated by law and in order to be able to address customer service issues. Any other Personal Data we would have been processing on your behalf would be deleted permanently within 90 calendar days.

4.1.2. Information that is automatically collected when using our Platform

Besides the Personal Data that you freely choose to share with us, we may collect and process various information regarding your use of - and your behavior through our Platform.

Usage data

When you visit the Platform, we may store the name of your internet service provider, the website from which you visited us from, the parts of the Platform you visit, the date and duration of your visit, and information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit.

We process this usage data to facilitate your access to the Platform (e.g. to adjust the Platform to the device you are using), and to detect and stop any misuse. We also process usage data in an anonymized form for statistical purposes and to improve the Platform. With regards to the information relating to your behavior through our Platform that we automatically collect, we use them for the purpose of improving and personalizing the Platform so as to better meet your expectations.

Cookies, web beacons and other storage technologies

Like most websites, we may use cookies to optimize your navigation on the Platform. Cookies are small data files transferred onto computers or devices by sites for record-keeping purposes and to enhance functionality on the Platform. Cookies are stored on your individual device and you have full control over their use.

We use cookies, web beacons, and other storage technologies from third-party partners such as Google and Facebook for measurement services, better targeting for ads and for marketing purposes. These cookies, web beacons, and other storage technologies also allow us to display Impaakt promotional material to you on other sites you visit across the Internet. We use cookies to analyse user activity and behaviour in order to improve the Platform.

Your Preferences & User Experience

We use cookies to gather certain information about users, such as browser type, server, language preference, and country setting, in order to store user preferences on our Platform to make your user experience more convenient.

Referral Tracking

We use cookies to associate user activity with the third party website that referred the user to our Platform. We do not share any personal information or information about individual user activities with these partner entities. We also use cookies to associate user activity with the email campaign that referred the user to our Platform.

Testing, Usability, and Performance Improvement Purposes

We use cookies to ensure users receive a consistent user experience while we conduct A/B testing on certain aspects of our Platform in order to improve.


We may use cookies to anonymize traffic and activity data we collect about the use of our Platform.

You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. Should you visit the Platform with cookies deactivated, you may possibly not be able to use all of the functions on the Platform to the full extent.

Most browsers accept cookies automatically but allow you to disable them. The help menu on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete cookies you have previously accepted if you wish to.

Most cookies can also be deactivated through third-party tools, such as the ones proposed by the website "Youronlinechoice", by the "Network Advertising Initiative" or by the company "Ghostery". Further, most of third-party providers offer modules or proceedings allowing you to deactivate the cookies they use. Impaakt offers no guarantee regarding these tools, developed by third parties.

Contact via e-mails

If we send you e-mail messages, we may use certain analytics tools, to capture data such as when you open our email or click on any links or banners our e-mails contain.

We may also send you notification e-mails for different purposes (e.g. news about our products and services, updates about terms and conditions, customer support, incentives for writing Analyses, etc.). Except for cases where we are required to do so by law (e.g. notifying you of a data breach), you shall have the opportunity to unsubscribe from receiving these messages free of charge by sending an email to contact@impaakt.com.

The data we capture is solely used in connection with answering the queries we receive or to help us gauge the effectiveness of our communications and marketing campaigns.

4.2. To whom are the collected data communicated?

We use a select number of trusted external service providers for certain technical data analysis, processing and/or storage offerings. These service providers are carefully selected and meet high data protection and security standards.

We only share information with them:

  1. If required to achieve the purpose for which they were freely shared with us or that is required for the services offered (e.g. the execution of an order).
  2. If we are obliged to do so by statutory law or an instruction by a public authority or court,
  3. Upon the sale of our business, be it by way of merger, consolidation or purchase of all or a portion of our assets.

Besides, we remind you that, when you are using, through our Platform, third-party services (e.g. Google Maps™, YouTube™, Facebook™ or Twitter™ buttons, etc.), the providers of such services may also collect and process Personal Data through their services (your localization, your user preferences, etc.). Therefore, before using these services, we recommend that you carefully read the privacy policies of these third parties. Twitter, Google and Facebook export data to the United States which is considered a country not providing a level of data protection adequate to EU standards. Please remember that when you publicly share Personal Data, this information may be seen and used by other people, as well as indexed by search engines.

Finally, in case of fraudulent use of our Platform and, in particular, upon suspicion of punishable acts, your Personal Data may be analyzed for purposes of clarification and, upon duly justified request, according to us, transmitted to the competent official authorities or to the third person affected by the fraud.

4.3. Your Personal Data, your Rights

Subject to applicable law, you have:

  1. the right of access, which is the right to request information as to whether or not Personal Data is being processed by Impaakt and to obtain a copy of that information. We may however decline to process requests that are vexatious or frivolous or extremely impractical, jeopardize the privacy of others, or for which access is not otherwise required by applicable law.
  2. the right to rectification, which is the right to request rectification/correction if your Personal Data are inaccurate or have changed;
  3. the right to erasure, which is the right to request that your Personal Data is erased in certain situations, e.g. if it is no longer necessary to provide our services to you;
  4. the right to object, which is the right to object the processing of your Personal Data in certain situations, e.g. for use of Your personal Data for ad targeting;
  5. the right to restrict, which is the right to request restrictions of the processing of your Personal Data in certain situations, e.g. if your Personal Data are inaccurate or unlawfully processed;
  6. the right to data portability, which is the right to receive from Impaakt a structured, common and machine-readable format of your Personal Data you provided to us.

4.4. Information about your right of objection under Article 21 GDPR

4.4.1. Right of objection in individual cases

In addition to the rights already mentioned, you have the right, for reasons arising from your particular situation, to object at any time to the processing of Personal Data relating to you, which is processed on the basis of Article 6 (1) e) GDPR (data processing in the public interest) and Article 6 (1) f) GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4 (4) GDPR. If you file an objection, we will no longer process your Personal Data unless we can prove compelling grounds for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims. Please also note that, if we terminate the processing due to your objection, the Platform may no longer be available to you or only to a limited extent.

4.4.2. The right to object to the processing of Personal Data for advertising purposes

You also have the right to object at any time to the processing of Personal Data concerning you for the purpose of direct marketing (including any subscription to our newsletter or personalized ads); this also applies to profiling, insofar as it is associated with such direct marketing. If you object, we will no longer process your Personal Data in the future.

The objection can be made form-free and should be addressed to the support team at contact@impaakt.com.

You may at any time change and/or withdraw your consent regarding any use or processing of your Personal Data, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. To this end, you may simply log onto your account, access your profile and make the desired changes or, should this option not be available, please contact our support team at contact@impaakt.com. Unless we are not able to identify the data that concerns you, the request is clearly unfounded or abusive (due notably to its repetitive nature) or we may oppose you another lawful legitimate reason, we will respond to your request in a timely manner and at no cost.

The withdraw of your consent may have a negative influence on the quality of the Platform. Impaakt shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

In addition, please note that you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Finally, please note that you are not required by law to provide us with the Personal Data as requested. Further, the contractual relationship that you might have entered into with us by agreeing to the Conditions does not imply any obligation to provide your Personal Data. However, you might not be able to use our Platform to the full extent if you do not provide us with certain data or object to the use of these data.

4.5. Security and retention of Personal Data

We will store your usage data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purposes for which we originally collected it. We may also retain information and/or data as required by law.

5. Contributions

Impaakt takes very seriously the quality of the Contributions published on the Platform. Only Contributions submitted in accordance with Section 5 of these Conditions are eligible for publication on the Platform.

Even if a Contribution meets the criteria detailed in these Conditions, Impaakt is under no obligation to publish it and does not guarantee that it will be published.

By submitting a Contribution, you agree that you are bound by these Conditions and Section 5 in particular.

Unless otherwise defined, capitalized terms in the General Terms and Conditions of Use of the Platform shall have the meaning given in these Conditions.

You submit all your Contributions as an independent third party and not as an employee, agent or partner of Impaakt. You are solely responsible for all taxes, unemployment insurance and social security taxes in connection with any Contribution, including any monetary or non-monetary reward, and you bear all the costs and expenses incurred in connection with each Contribution. You undertake to comply with all applicable laws, at all times.

Impaakt has no obligation to provide you with any training, technical or administrative support in connection with any Contribution.

5.1. Submission requirements

5.1.1. Contributors and authorship

Only Members in good standing having successfully registered on the Platform can submit Contributions for publication.

By submitting a Contribution on the Platform, you warrant that you are the author of such Contribution.

5.1.2. Contributions

All Contributions must be submitted through the submission form available on the Platform (the “Submission Form”). Contributions submitted outside the Platform will not be considered.

Publication Requirements

Each Contribution must meet Impaakt’s publication requirements specific to the Platform and available to all Members on the Platform, as amended from time to time by Impaakt (the “Publication Requirements”).

It is strongly recommended that Members carefully read the Publication Requirements that are available in our Knowledge Centre (/knowledge-centre). These guidelines and requirements can be amended at any time, and it is advised that Members regularly check the latest Publication Requirements available on this page. It is also required that Members willing to submit a Contribution attend one of the free online training sessions regularly organised to increase their chances of having their Contribution published.

In addition, Members are also encouraged to use the Impact Submission Checklist available under /knowledge-centre/impact-checklist (the “Publication Checklist”). Members should submit a Contribution for review only if they are convinced that such Contribution complies with all the requirements listed in the Publication Checklist and in the Knowledge Centre.

Scientific misconduct and plagiarism

Scientific misconduct in connection with a Contribution is not tolerated and may notably result in a final refusal of the concerned Contribution without any possibility of resubmission, a temporary or permanent prohibition to submit Contributions on the Platform, a temporary or permanent exclusion of the Member from the Platform, and/or the reimbursement of any monetary Reward awarded for such Contribution. The following actions, whether intentional or due to negligence, are deemed to constitute scientific misconduct:

  • drafting research results, ideas and/or insights gained or developed by third parties under one’s own name (“Plagiarism”);
  • providing false information and/or manipulating data;
  • infringing the intellectual property rights of others;
  • breaching the rules of scientific integrity and good scientific practice in any other way.

Impaakt may use web-based plagiarism detection software and other plagiarism detection systems to identify Plagiarism within Contributions.

5.2. Calls for Contribution

Impaakt issue Calls for Contribution, which are available on the platform under the menu “Topics”. These Calls for Contribution give the exhaustive list of all the companies and topics Members are allowed to write about at any point in time. If Members want to write on a company or a topic that is not available in the Calls for Contribution list, they can submit a proposal to the Impaakt team, indicating what company and topic they would like to write about. Impaakt is under no obligation to approve this proposal and let the Members write about it.

Once a Member has selected a given Call for Contribution, it is reserved for a duration of 14 calendar days. During this period, this specific Call for Contribution is removed from the Platform to avoid having two or more Members working on the same Call for Contribution in parallel. If the Member fails to submit his/her Analysis before the end of the 14-day period, the Call for Contribution will automatically go back to the pool for another Member to reserve it. In this case, the initial Member who missed the deadline won’t be able to reserve the same Call for Contribution another time and must select a new one.

Contributions may provide for the awarding of monetary or non-monetary rewards if they are successfully selected for publication.

5.3. Evaluation procedure

The publication of a Contribution on the Platform is subject to the following evaluation procedure:

5.3.1. Reviewing process

Each Contribution is reviewed by Impaakt’s reviewers, who will decide in good faith if it fully complies with Impaakt’s Publication Requirements. This review can lead to three possible outcomes:

  • If the Analysis fully complies with Impaakt’s Publication Requirements, it is approved for publication. Approved Contributions are published on the Platform and might be eligible to monetary or non-monetary rewards.
  • If the Analysis is very far from Impaakt’s Publication Requirements, it is rejected. A rejected Analysis is not published on the Platform and cannot be submitted again by the same authoring Member. It is not eligible for any form of monetary or non-monetary rewards.
  • If the Analysis does match most – but not all – of the Publication Requirements, it might be returned to the authoring Member with an indication of the changes that need to be made for this Analysis to be published. Members have up to 10 calendar days to integrate these changes in their Contribution and re-submit a new version to the Impaakt’s reviewers. Each resubmitted Contribution will go under the entire evaluation procedure until issuance of a decision of publication, rejection or requirement to bring further changes. If a Contribution has been returned to the authoring Member more than 2 times, Impaakt reserves the right to reject it definitively.

If 5 different Contributions submitted by the same Member are rejected, Impaakt reserves the right to temporarily or permanently suspend the possibility for this Member to submit Contributions for publication on the Platform.

Impaakt’s reviewers have full discretion to approve, return or reject an Analysis.

5.3.2. Right of appeal

A Member has the right to appeal a rejection decision related to a submitted Contribution before Impaakt’s Editorial Committee. Such appeal must be submitted in writing within 15 calendar days from the notification of the rejection decision, by email to analyses@impaakt.com with a clear indication of the reasons why the Member disagrees with it.

Appeals are handled by the Editorial Committee on a monthly basis, independently from the opinion of the reviewer(s) who issued the challenged decision. The Editorial Committee may either confirm the rejection, reactivate a rejected analysis for further improvement or publish the Contribution. If the Contribution is finally published, it is eligible for reward under the same conditions as any other published Contribution.

Each Member has a right to appeal to Impaakt’s Editorial Committee a maximum of 4 times a year. Very active Members with a proven track record of high-quality submissions might be granted a greater number of appeals per year, on the sole discretion of the Impaakt team.

5.3.3. Non-exclusivity rule

The submission of a Contribution on a topic does not create any exclusivity rights whatsoever on such topic, and the evaluation process does not work on a “first-come, first-served basis”.

Other Members, including the Impaakt team, may write and submit Contributions on the same topic until a Contribution is published, regardless of who has been the first Member to submit a Contribution on the topic.

5.3.4. Rejected Contributions

Rejected Contributions shall be deemed as irrevocably forfeited by the authoring Member.

You hereby authorise Impaakt to reuse part or all of any forfeited Contribution. As provided by Section 3.2.2 (Licenses), you acknowledge that Impaakt may use, store, reproduce, transfer, adapt, modify, prepare derivative works, translate, communicate to the public, publish, publicly perform and/or display, any forfeited Contributions, Contributions which have been unsuccessfully resubmitted, Contributions which have been definitively rejected by Impaakt or whose rejection has been confirmed in appeal by the Editorial Committee (“Rejected Contributions”) notably. You acknowledge that all derivative works created by Impaakt in this context are Impaakt’s sole property.

Within the limits of the applicable law, you hereby assign to Impaakt all intellectual property rights in any Rejected Contribution and you waive your right to be cited as an author of such Rejected Contribution.

6. Rewards

6.1. In General

6.1.1. Principle

Impaakt has the right, but not the obligation, to award at its sole discretion monetary or non-monetary rewards to Contributions published on the Platform or other actions carried out by Members (“Rewards”). Members have no right or claim whatsoever to receive any Reward.

Impaakt expressly reserves the right to amend, suspend or terminate any Reward Policy and the awarding of Rewards at its sole discretion, at any time, without prior notice.

6.1.2. Reward Policy

Impaakt may change the nature, amount, duration and conditions of Rewards at any time and without prior notice, at its sole discretion. Reward details may vary and are communicated to Members with the conditions of award and further information either by email and/or through the Platform itself, in a reward policy (“Reward Policy”).

Changes to Reward Policy have no retroactive effect and Contributions are governed by the Reward Policy in effect at the time of their first submission on the Platform. It is a Member’s sole responsibility to check the Reward Policy applicable before submitting their Contribution. The current Reward Policy can be found here.

6.1.3. Eligibility

Impaakt reserves the right to decide at its sole discretion what types of actions are eligible for a Reward. These actions include, but are not limited to the following:

  • Reading content on the Platform
  • Assessing the quality of the content published on the Platform
  • Rating the impact of businesses based on the content provided on the Platform
  • Writing up and publishing content on the Platform
  • Referring new Members to the Platform
  • Promoting the Platform to third parties
  • Reviewing and validating content prior publication on the Platform
  • Participating in users’ workshops, providing feedback or ideas
  • Exchanging with fellow Members of the Platform

Only Members in good standing having successfully registered on the Platform are eligible to Rewards.

6.2. Monetary Rewards

6.2.1. Award conditions


Monetary rewards are granted to Contributions successfully published on the Platform in accordance with Section 5 of these Conditions, by Members having successfully completed Impaakt’s Certified Impact Analyst training program (the “Program”) and qualified as a Certified Impact Analyst.

During the Program, Members are notably required to write 3 Contributions, which even if published on the Platform, are part of the learning process and are not eligible to monetary Rewards. Only Contributions submitted after completion of the Program are eligible for monetary Rewards.

The Program is designed to provide Members with skills and guidelines required to write high-quality impact analysis. It is specific to Impaakt and reflects the quality standards applicable to the Platform. Other certifications, labels or distinctions provided by third parties are not accepted as a substitute to the Program.

General rule

Unless otherwise agreed in writing, Contributions published on the Platform by Certified Impact Analysts are eligible for a monetary Reward in EUR, as specified by Impaakt in the Reward Policy.


Impaakt reserves the right to adjust the monetary Reward upwards or downwards on a case-by-case basis, according notably to the following criteria:

As regards to the Contribution:

  • level of coverage already available on the Platform for the given topic;
  • research material provided to Members beforehand (e.g. nature and number of sources);
  • quality and relevance of the published Contribution in relation with the topic covered.

As regards to the Member:

  • ability to provide Contributions of high quality/particular relevance.

6.2.2. Payment Modalities

Choice of beneficiary

By default, all monetary Rewards given to Members for their Contributions are paid in cash by Impaakt. If the Member wishes to donate the monetary Reward to charities instead of receiving a cash payment, they must contact our team at payments@impaakt.com. In order to receive cash payment, Members must fill in their payment details here, Members will be sent a confirmation email with their Certificate and a reminder to add their payment details at the time of Certification. Members can change this choice at any time by sending a new message to payments@impaakt.com. Should a Member decide to donate their monetary Rewards to charities, they hereby expressly authorize Impaakt to choose between one or more of these charities without prior consultation.

Authorized payment methods

Payments of monetary Rewards will be made exclusively using one of following payment solution providers:

  1. Payoneer; or
  2. Revolut.

Failure to provide valid and full account details within a period of 3 months will result in the cancellation of all payments due during this period.

Members can change their account details anytime by sending an email to payments@impaakt.com.

Cut-off time and payment timeline

The cut-off time for Analyses to be published is midnight (Geneva Time/CET) on the last day of the month. Analyses that get published after the cut-off time will be paid the following month.

On average, Members can expect to receive payments for their published Analyses within two weeks after the cut-off day. Analyses that were published before the cut-off time will be paid no later than 30 calendar days after this cut-off time.

Exchange rates

Impaakt makes all payments in either Euros or Swiss Francs. In case Members need to receive their payment in another currency other than Euro or Swiss Francs, exchange rates will be applied directly by either Payoneer or Revolut based on their own rates and policies at the time of payment. Impaakt does not determine these exchange rates and is not responsible for the practices and policies implemented by third party payment solution providers. We raise the attention of Contributors in the case that exchange rates are subjected to significant variations in time. The exchange rates used by Payoneer or Revolut at the time of payment could therefore significantly differ from the exchange rate applied by other providers or from the exchange rate applied by the same provider at the time when the Analysis was published.


All fees that may be applied by external providers, banks or intermediaries in relation to the payment of monetary Rewards to Members remain at the sole charge of Members.

7. Warranty and Liability


7.1. No Warranty

You acknowledge that the Content produced by our Members is the sole responsibility of the person from whom such Content originated and has been submitted on the Platform. You understand that Impaakt is not responsible for Content made available through the Platform, and that by using the Platform, you may be exposed to Content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.

You access and use the Platform at your sole risk and liability. The Platform, Services and Content are provided “as is” and “as available”. We disclaim all warranties, express or implied, in connection therewith, including any warranties of merchantability, accuracy, fitness for a particular purpose, quiet enjoyment and non-infringement of third-party rights, or availability, to the fullest extent permitted by applicable law.

We neither represent nor warrant (i) that the Platform, the Content or the Services will meet your requirements or expectations; (ii) that the operation of the Platform will be uninterrupted or error-free, or free from virus and malicious software ; (iii) that the information, in particular the Contributions and Analysis published on the Platform, as well as the Content will be accurate, truthful or exhaustive ; (iv) that the Services and results that can be obtained from the use of the Platform will be accurate or reliable ; and (v) that the Platform and Content will be updated, error-free, that any errors will be corrected.

Any document or content downloaded or otherwise obtained through the use of the Platform is downloaded or obtained at your own risk and you will be solely responsible for any damage to your computer system or loss of data resulting from such downloads.

7.2. No Liability

Under no circumstances will Impaakt, its affiliates, or partners be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted or otherwise made available via the Platform. Impaakt shall have the right (but not the obligation), at its sole discretion, to refuse, delete or remove any Content that is available via the Platform, in connection with violations of the letter or spirit of the Conditions or for any other reason.

You expressly acknowledge and agree that Impaakt, to the fullest extent permitted by law, shall not be liable for any damages, including, without limitation, damages arising under tort law, lost profits, loss of use, loss of data or other intangible losses (even if we have been advised of the possibility of such damages) resulting or arising from : (i) the use, unavailability or inability to use the Platform, (ii) unauthorised access to or alteration of your data, (iii) statements or conduct of any third party on the Platform, (iv) information and results available on the Platform, in particular Contributions, Analysis, and any sites linked to it and any documents posted on the Platform, (v) any other cause relating to the Platform.

In addition, we disclaim any liability for the manipulation of a computer system by you, your representatives, or unauthorized third parties. We expressly draw your attention to the risk of viruses and the possibility of targeted attacks by hackers. To combat viruses, we recommend that you use the latest browser versions and install continuously updated anti-virus software. The opening of e-mails from unknown sources and unexpected attachments contained in e-mails should generally be avoided. Moreover, ordinary e-mails sent via the Internet are neither confidential nor secure and can be read by third parties, lost, intercepted or modified. Emails cross borders, even if the sender and recipient are located in the same country. E-mails can be infected by viruses.

7.3. Other Exclusions

Our Platform might also contain information and documentation concerning products, services or concepts that are not yet available. The reference to a product, a service or a concept does not mean that it will be available one day.

Impaakt and its partners shall have no liability for investment or other decisions based upon any Content and/or decisions based upon a contrarian view of any Content. The Content is to be used for informational purposes only and we cannot provide investment advice for any individual or organization.

We advise that you contact your personal broker before making any investment related to any information received from the Platform.

Impaakt and its partners specifically disclaim any and all liability or loss arising out of any action taken in reliance on Content, including but not limited to market value or other loss on the sale or purchase of any company, property, product, service, security, instrument, or any other matter.

7.4. Warranties on Members’ Content

Our Platform may allow Members to share and exchange content with one another. You understand that Impaakt does not pre-approve Member Content before it is shared through the Platform and is not in a position to guarantee that such shared Content is complete, correct, harmless or up to date. We assume no liability for the different opinions that may be included in the Content provided by any of the Members.

By submitting content, any Member acknowledges to be solely responsible for it and any liability from Impaakt is therefore excluded.

7.5. Indemnification

You undertake to indemnify us, our partners and employees for any and all liability, loss, damage, claim, demand, penalty, fine, costs and expenses, including without limitation reasonable attorney's fees, resulting from your violation, wrongful or otherwise, of these Conditions, including without limitation if you use the Platform in violation of these Conditions.

8. Modification and termination of our Services

8.1. Modification

Impaakt is constantly changing and improving its Platform to make your experience even better. Therefore, we may add or remove features and functionalities at any time. We can also decide to suspend or cancel part or totality of our Platform altogether. We will always make our best effort to inform you of the evolutions of our Platform and reasons of the modifications we implement.

8.2. Termination

Although we would be sorry to see you leave, you can stop using our Platform at any time. Impaakt may also decide to restrict or stop providing Services to you at any time. Shall we need to discontinue part of our Services, where reasonably possible, we will give you advance notice so that you have a chance to retrieve and save the information that you might have posted on the Platform.

Finally, we reserve the right to terminate your account, delete your profile and any Content that you have posted on the Platform and/or prohibit you from using or accessing the Platform, at any time in our sole discretion, with or without notice.

9. Miscellaneous

The Conditions constitute the entire agreement between you and us concerning the access to - and the use of - our Platform.

If any provision of the Conditions is held to be void or unenforceable for any reason, the Parties shall replace it with a provision having legal and economic effects as similar as possible to the invalid provision. In any event, all other provisions of the Conditions shall remain valid and enforceable to the fullest extent possible.

The fact that we tolerate any breach of the Conditions by a Member, or our failure to assert any right or provision under these Conditions or the law, shall not constitute a waiver of such right or provision.

Unlike us, you are not allowed to transfer to third parties the rights and obligations which are yours according to the Conditions.

Conditions are available in English exclusively.

10. Applicable law and Jurisdiction

These Conditions and the relationship between you and us, respectively any company related to Impaakt, are governed by and construed in accordance with Swiss substantive law, without reference to its conflict of laws provisions.

Any dispute in connection with these Conditions shall be subject to the exclusive jurisdiction of the competent courts of Impaakt's registered offices, subject to a mandatory forum.

11. Contact

Should you have questions or comments regarding these Conditions - including our Privacy Policy - or suggestions regarding their improvement, please contact our support team at contact@impaakt.com.